AdminLives of the First World War team (Admin, Lives of the First World War)

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      4 comments  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

      Hi, thanks for your question. It may be worth widening out your search to include 'William Whitehead' as well as 'William H Whitehead' - individuals did not always enlist using their middle name. There is a chance that your great uncle's service record may have survived, which would provide details of service - it often contains information about address, family, etc. which would help to narrow it down to the correct person: https://search.livesofthefirstworldwar.org/search/world-records/british-army-service-records?firstname=william&firstname_variants=true&lastname=whitehead&keywords=royal army medical corps

      It may also be worth getting in touch with the Museum of Military Medicine in case they have any further details: https://museumofmilitarymedicine.org.uk/collections/research-enquires/ Good luck with your research! Best Wishes, Charlotte

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        1 comment  ·  Suggested Life Stories  ·  Flag idea as inappropriate…  ·  Admin →

        Hi John, this story has now been created here: https://livesofthefirstworldwar.org/lifestory/7685225

        Thanks and Best Wishes,
        Charlotte

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          2 comments  ·  Suggested Life Stories  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Jonathan, this story has now been created here: https://livesofthefirstworldwar.org/LifeStory/7685224

          Thanks and Best Wishes,
          Charlotte

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            1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you for the link, it looks like a very interesting talk.

            Best Wishes,
            Charlotte

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              1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

              Hello, thank you for sharing this with us. It would be wonderful to obtain photographs for another IWM project, the War Memorials Register. You can find out more, and find their contact details, by clicking this link: http://www.iwm.org.uk/corporate/projects-and-partnerships/war-memorials-register

              Best Wishes,
              Charlotte

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                6 comments  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                We are currently investigating the way in which Communities will function when the data is transferred to IWM. We will advise all members in due course. Thanks and Best Wishes, Charlotte

                Yes, it will be available to view online. Thank you for your questions.

                Hello,

                Thank you for your question. All the data that has been gathered since Lives began will be transferred to IWM at the end of the centenary, and will be free to browse as part of our collections.

                Best Wishes,
                Charlotte
                Project Manager

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                  under review  ·  1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello, we are currently experiencing issues with the way in which some stories are being displayed. The Technical team is investigating it, we apologise for the inconvenience.

                  Best Wishes,
                  Charlotte

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                    2 comments  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    Having looked into this, the evidence suggests that these Life Story pages relate to two men, rather than one. The service records do not indicate that the same person served with both regiments, and the supplementary information regarding their dates of birth and death are different:

                    1. Company Serjeant Major Charles Guiver Royal West Surrey Regiment, Service #5057, born 1881, died 1971. The Life Story for Warrant Officer Class 2 Charles Guiver Service #L/5057 has already been merged with this one.

                    2. Temporary Regimental Sergeant Major Charles GUIVER Royal Garrison Artillery, Service #10561, born 1877, died 1946. The Life Story for Warrant Officer Class 2 Charles Guiver Service #10561 has already been merged with this one.

                    I hope that this makes sense.

                    Thank you again for your enquiry,
                    Charlotte

                    Hello,

                    We will look into this further. For future requests of this nature please enter them here instead, so that they can be addressed more quickly: http://support.livesofthefirstworldwar.org/forums/246125-suggested-life-stories

                    Thanks and Best Wishes,
                    Charlotte

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                      1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello,

                      Thank you for reporting this to us, we will ask our Technical team to look into it further. You can also contact them by emailing support@livesofthefirstworldwar.org

                      Thanks and Best Wishes,
                      Charlotte
                      Project Manager

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                        1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello,

                        If you click on the Evidence tab on a Life Story page and click Erase Evidence, it should delete the image for you. If the image has been added by another user, you cannot delete or change it, but click on the contributor's name to send a message to them.

                        Should you require further assistance, please email support@livesofthefirstworldwar.org

                        Best Wishes,
                        Charlotte
                        Project Manager

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                          6 comments  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello, thank you for your feedback. Communities require a subscription because this is an additional element of the site, which allows you create a personalised area of Lives of the First World War. By paying £6 per month or £50 per year you can set up and manage as many Communities as you wish - if you compare this to the cost of setting up your own website this is very good value. Communities continue to be visible to everyone even after a subscription has lapsed, and form a key part of our permanent digital memorial. Thanks and Best Wishes, Charlotte

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                            1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello, thank you for your suggestion. We will investigate this record set further, but you can also connect a particular record to a Life Story page as an External Reference too. Thanks and Best Wishes, Charlotte

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                              1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello, these records have now been merged. This is the link to the primary: https://livesofthefirstworldwar.org/lifestory/2482432

                              Thank you for your diligence. For any future requests for merges or Life Stories, please post them here: support.livesofthefirstworldwar.org/forums/..

                              Best Wishes,
                              Charlotte

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                                1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello, these records have now been merged. This is the link to the primary: https://livesofthefirstworldwar.org/lifestory/2375319

                                Thank you for your diligence. For any future requests for merges or Life Stories, please post them here: support.livesofthefirstworldwar.org/forums/..

                                Best Wishes,
                                Charlotte

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                                  1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello, these records have now been merged. This is the link to the primary: https://livesofthefirstworldwar.org/lifestory/1825551

                                  Thank you for your diligence. For any future requests for merges or Life Stories, please post them here: http://support.livesofthefirstworldwar.org/forums/246125-suggested-life-stories

                                  Best Wishes,
                                  Charlotte

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                                    1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello, we are aware of the bug and have reported it to our Technical Team. Sorry for any inconvenience caused. Thanks and Best Wishes, Charlotte

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                                      1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello, did George serve overseas during the war? If he only joined in 1918 he might have seen home service, in which case he won't have a Medal Index Card and does possibly not have a Life Story page yet. If you could please submit the evidence that you have to this page http://support.livesofthefirstworldwar.org/forums/246125-suggested-life-stories we can investigate this further, and create a Life Story page for him if needed. Thanks and Best Wishes, Charlotte

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                                        1 comment  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello, thanks for reporting this - we will investigate it further. Thanks and Best Wishes, Charlotte

                                      • 11 votes
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                                          open for voting  ·  0 comments  ·  Feedback and discussion » Features  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 7 votes
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                                            10 comments  ·  Feedback and discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Richard - the difficulty is that there is no definitive matching up of medal index cards with other data held on individuals (at the time they didn't foresee us all trying to do all this research!). This is actually one of the reasons behind this project - to pull together information like this - because it's never been done before.

                                            So there is no definitive resource that says 'the medal index card for this Edward is for Edward from Grasmere, and that Edward is Edward from Bridgnorth'.

                                            As we've used the medal index cards as seed data, the medal index cards are your starting point for research.

                                            Assuming you have no chance of finding out your Edward's service number from a surprise discovery of perfectly-preserved family documents, there are a few things you can do to start narrowing it down:

                                            - search the 'official records' by putting in the name and one or other of the two service numbers; you may find there's another official record (like an army death record) that lists both his name and service number, and helps you pin down a bit more detail.
                                            - search the records we add to the site in future; you may find new records that connect the service number with the name, and also list extra information like addresses.
                                            - view the scans of medal index cards available on the National Archives site as well as in other places; sometimes one may have an address or additional notes written on the back that can help disambiguate.

                                            Good luck!

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