A big thank you to all the IWM volunteers.
You have been helpful, professional and efficient. You should all be very proud of yourselves for creating something very special. There are a lot of negative comments here, and I do share the frustrations of those who can't track down someone when they should be there. But don't forget the original records were hand written and many have been destroyed, so don't blame the volunteers. They can only work with what they have got, and have spent many unpaid hours helping the rest of us.
I second that!
Thank you for your lovely feedback, Tracy. Our volunteers have worked extremely hard and it's nice to see the difference that they have made.