Feedback and discussion

If you have questions that the team or other users can answer, or just want to leave some feedback for discussion, post it here. FOR REQUESTS TO CREATE NEW LIFE STORIES, OR TO MERGE DUPLICATES, PLEASE POST THE DETAILS ON THESUGGESTED LIFE STORIESPAGE: http://support.livesofthefirstworldwar.org/forums/246125-suggested-life-stories

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  1. Support pages login is not working correctly

    I followed the link from your e-mail and tried to sign in. Unfortunately I was only offered a box to enter my e-mail address and no box for a password. The page then had me registered as Anonymous.

    1 vote
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      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Why is there a need to pay?

      It would be helpful to be able to add/confirm details from official documents held on other websites rather than paying to do the same via IWM

      0 votes
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        completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Where is the exit?

        There does not appear to be a button or facility, to unsubscribe and remove all my personal detail. It could be of course, that I'm simply confused by all the smoke and mirrors, or maybe made a wrong turn and ended up on Facebook!

        4 votes
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          completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • I have a picture which i believe is my Great grandfather but I cant tell what regiment he is in by the picture. How about a gallery to uploa

          I have a picture which i believe is my Great grandfather but I cant tell what regiment he is in by the picture. How about a gallery to upload pictures to so more knowledgeable people could add details of regiment, ranks etc

          4 votes
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            completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Merchant Seamen

            My paternal grandfather served as a merchant seaman during WW1. Are these brave sailors going to be included too?

            12 votes
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              completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 4 votes
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                completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Updated details of profiles not showing up in search engine

                I spent some time yesterday updating certain profiles on your site. But for some reason, they don't show up with the changes when you then put the names into the search engine.

                Case in point, I have updated the details for the actor (Philip) Basil Rathbone here: https://livesofthefirstworldwar.org/lifestory/3665614 But when you put his name into the search engine, he is still only listed as P St J B Rathbone without the extra info (full name, birth and death dates, etc.) that I have included. It's only when you click on his profile that you can see what I've done.

                It's…

                1 vote
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                  completed  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Ablility to delete facts WITHOUT deleting evidence

                  I have reported a problem whereby I accidently added a duplicate of Joseph Croft's wife to his page. One was from the Marriage Transcript and one was from the Marriage Certificate. Unfortunately because I then edited the Transcript version both are now from the Marriage Certificate. There is no way to delete the duplicate fact without removing the Marriage Certificate evidence at the current time - and I've added a LOT of information from that certificate.

                  In addition someone??? has added a third iteration of spouse to Joseph Croft attached to his medal card? Not me!

                  Please find a way…

                  3 votes
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                    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 4 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Technical problem with date of death appearing as date of birth

                      Great idea - but I have just added my great-uncle's killed in action date and it has appeared at top of his page as date of birth (200996).

                      1 vote
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • A bug in the editing

                          when I re-edit to add date of birth and death, the death date shows where the birth should be next to my Grandfathers pic. So I went back and deleted the death, left in the birth details and they do not show where the birth should be. Now nothing shows... is there a method of adding that I am missing?

                          2 votes
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                            completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 7 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • I think there are two records which are for the same person - my grandfather. is there some way to link them?

                              I think there are two records which are for the same person - my grandfather. Is there some way to link these records?

                              2 votes
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                                completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • On the plus side

                                If I may, I would like to balance some of the negative comments I see with some feedback on my quite positive experience of being a new user.
                                I have done some family research myself and have been waiting for this site which provides a space for my grandfather's commemoration and where I can contribute to this process and remember him.
                                I would ask people to be patient, it is early days yet and I am sure the good suggestions people offer will be considered and many improvements will be made over time. This project is a wonderful but no…

                                9 votes
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                                  completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 2 votes
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                                    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I had entered a fact as Royal Inniskilling fusilers and wanted to go back and edit the "f" to a capital "F" but no edit facilities

                                    I had entered a fact as Royal Inniskilling fusilers and wanted to go back and edit the "f" to a capital "F" but no edit facilities..... need to improve edit facilities to allow errors to be corrected rather than delete and restart

                                    4 votes
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                                      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 19 votes
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                                        completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Correction of incorrect spelling of name

                                        Change Sydney to the correct spelling of Sidney as is recorded on his grave in the VARENNES MILITARY CEMETERY Plot III. Row B. Grave 9.

                                        0 votes
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                                          completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Improve from Evidence does not work - you click on it but nothing happens

                                          This is a bug and needs fixing as I cannot currently add anything to a record

                                          2 votes
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                                            completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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